"I would like this letter to serve as a thank you for an excellent job well done and also to be used as a reference letter to any future potential customers.
I would like to state the fact that I grew up in construction with my father as a contractor and ran my own remodeling business for 16 years. The only work I did was residential remodeling.
I had very specific ideas and desires of how the job was to be completed. Upon interviewing ten individual contractors to do the work, Andy Risbon, Project Manager, clearly presented Ai Restoration Company as the one who understood and gave me the sense that they would do a good job. Additionally, Ai Restoration price quote was neither the highest nor the lowest and I felt the price quoted represented a good value.
The job was scheduled and started on time. Once the job was started, Ai Restoration crews were clean and courteous throughout the entire job. They showed up for work every day on schedule with the exception of adverse weather conditions. I feel that having Andy Risbon as Project Manager was the single most valuable asset to completing the job with excellent workmanship and on time.
Almost every morning at 5 am I would send Andy an email with my thoughts and or concerns pertaining to the job. Andy starts work at 6:30 am and by 6:45 am Andy responded to my email with answer. He was very attentive as well as patient with the details that I was requesting.
If you are a potential customer considering Ai Restoration for your project, I would highly recommend you consider more than just the price of the job. Ai Restoration in my opinion as a remodeling contractor of 16 years offers excellent value in workmanship.
They follow through to the very end of the job, taking care of every single last detail before requesting their final payment.
I write this as a letter of thanks to Bryan Darby and his company Ai Restoration and also write this letter as a genuine sincere letter of reference to any potential customer that may be reading this. Please feel free to contact us for any specifics details regarding the job."Ted T.
"I just wanted to send a quick note to you on Monsoon Friday to express my appreciation to you, and the entire Ai Team for all of your efforts to date.
Even though it has rained very heavily all day, we are not seeing any indication of water penetration, which is so refreshing that I feel like I'm on vacation!
Up until this point, forecasts with heavy rain predicted were simply a nightmare waiting to unfold. However, thanks to the tremendous amount of hard work from so many on the extended Ai Team, I've actually watched it rain today and not scurried from room to room trying to minimize impact. Your team has kept the water where it's supposed to be - outside!
"Thanks" simply does not convey my appreciation for everyone's efforts. From the team who removed the old stucco, to your roofers who were flashing in new work while getting soaked, to the outstanding efforts of Andy and John who have paid attention to every single detail to assure things were done right as lathing was removed, sheathing replaced, windows replaced, the list goes on and on.
Andy... Thanks for hanging in here from day one, always being available and bringing order to chaos.
Karen... Thanks for fielding my calls, getting me to the right people, dealing with the Township and making up for so many of the mistakes that Andy constantly made (you know I'm just kidding of course).
I hope you both have a wonderful weekend, and Karen, if appropriate - Happy Mothers Day."Jim
"I've dealt with many contractors before but nobody like Ai Restoration. They cleaned, repaired, restored, preserved and painted my stucco so it is better than new. Their crews showed up on time, were meticulous in the repairs and prep work, did a daily clean-up, and their work exceeded my demanding expectations. Look no further than Ai Restoration when you want someone to take care of your home as if it was their own."Mike
"Ai did an excellent job repairing, cleaning and coating the stucco finish on my home. They made sure the windows and areas that water can enter the exterior and cause damage were properly channeled and sealed. The finish looks great and more importantly the details to protect my home were taken care of."Kyle
"The work was excellent, everything was on time and the customer service was outstanding! The house looks great!"Nancy & Bob
"We used Ai Restoration to repair and preserve our stucco chimney and seal basement leaks. In both cases, workers were very neat with clean-up and especially outstanding in work performance. We have referred them to others in our “55 and over community” and everyone speaks highly of their high caliber work. We have no reservations in continuing to recommend them to others wishing a quality job."George & Anne
"I had along with people in my development Ai clean and re-seal my stucco on my home that is 19 yrs. old and all I can say is I would recommend this company to anyone and everyone. The level of professionalism from Karen right on down to the guys on the job was awesome. Their work is impeccable and done right the first time and in a timely manner. In today's times it is hard to find people who take pride in what they do and the way they do their job and AI is a testament to that. Great Company....Highly recommend!"Elaine
"When we were looking for someone to do work on our house, it was very hard to find a company that did it all: stucco work, painting, woodwork repair, etc... Most places we called only did one of the projects we needed to get done and we would have had to use several different businesses to complete what we needed to get done. We were fortunate to call AI Restoration because they do it all! Not only did they do it all, they did an excellent job. They always came on time, cleaned up after they came for the day and finished in a very timely manner. My husband and I are very happy with the results that they produced and highly recommend them to anyone that asks."Beth
"Couldn't be happier with the work Ai did on our home...professional, honest, dependable, meticulous. Everything was perfect. These guys know what they're doing and genuinely care. Our home has never looked better."Greg
To Gavin & all the employees of Ai,
"We can’t thank you enough for not only helping us put our home back together, but in some sense our lives back together. From start to finish, your entire team could not of been more professional, clean, trustworthy and timely. After one or two days on the job, we felt comfortable enough to let your workers in our home when we were not there, which was huge for us. If you ever need to show someone the kind of work you do, please think of us because we would be more than happy to show them around."
"Ai Restoration performed a major stucco renovation on our home in 2010 including stucco, windows, trim, stone and more. Gavin and his crew were very professional, thorough, easy to work with and took pride in their work. We were very satisfied with the results and how they stand behind their work. We would highly recommend them."Emery & Bonnie
“You can be proud Ai, your workers are wonderful, dependable and talented for sure. Let’s not forget Karen who puts my worries to rest! The best!"Marie
"We have been very happy with how Ai Restoration has handled the entire process. You have all been very easy to deal with - very professional and yet with a clear heart to serve your clientele and their needs with open and honest communication. Given the opportunity, we would recommend you highly. We are thoroughly enjoying our new home and having fun settling in and making it "ours.”Bill & Wynne
"Very good work. On schedule, on budget. We are happy that we should never have to think about that chimney again."Hank & Kathy
"Ai Restoration is a quality and reliable operation. I am very happy with the chimney remediation job they completed at my home in December 2013. I recommend them to you without qualification."Earle